Your Charter Digital Cable^® Receiver

Charter offers 3 different Receiver types and the easiest way to get help is to match the Interactive Program Guides with your On-Screen TV Guide.

Use the following table to match the guide on your TV with the Interactive Program Guide picture.  Then select any of the help links or videos below the picture to learn more.

Manufacturer	Motorola	Scientific Atlanta (SA)	MOXI
Screen Image Example
Interactive Demonstration	Motorola Program Guide	Not Available	Not Available
Receivers with DVR	Motorola DVR Welcome Book View help video	SA DVR Welcome Book View help video	MOXI DVR Welcome Book
Non-DVR Receivers	Motorola Receiver Welcome Book	SA Receiver Welcome Book	Not Applicable
Parental Controls	Motorola Parental Controls View help video	SA Parental Controls View help video	MOXI Parental Controls View help video

Introduction to Your Equipment

This Introduction page is designed to assist you with Charter Support for your service.  

• How to connect your equipment - General connection diagrams
• Programming your remote control - General remote control help

Introduction to your My Account online access

After you receive your first statement, Charter provides easy online access to your account.

Some of the great features include:

• View Statements and Pay your bill online
• Set up Auto Pay to schedule automatic monthly payments
• View Recent Activity
• View Current Services
• Learn more

Other Support

• General Statement Help
• How to read your statement insert
• Statement FAQ