We're Making Charter Stronger
Dear Valued Charter Customer:
At Charter, we are committed to bringing your home to life through advanced video services, including a growing high-definition offering, faster Internet speeds, and a choice for telephone service. We know that you rely on us for your entertainment and communications needs. We are committed to bringing you the best, most reliable services and we look forward to serving you for many years to come.
On February 12th, we issued a press release announcing an agreement with our bondholders to significantly reduce our debt and increase our financial flexibility. These bondholders will invest more than $3 billion in our Company, which will both refinance current debt and provide new capital. Their willingness to increase their investment in our Company underscores their confidence in our business. In order to implement the plan, we anticipate seeking court approval in a voluntary Chapter 11 filing sometime before April 1st. This process is designed to enable companies to continue to operate while they develop and implement financial restructuring plans. So, no matter what you may have heard, Charter is committed to serving you both now and in the years ahead.
Rest assured that our operations are strong, and that we continue to focus on enhancing our products and services. We know that speed and reliability are what Internet customers value most, and just last month we launched Charter High-Speed Internet Ultra60 with 60 Mbps speed, the fastest residential Internet service in the country. We will soon boost Charter High-Speed Internet Max from 16 Mbps to 20 Mbps, at no additional charge. We also continue to expand our high definition offerings, including over 400 movies and shows in HD On Demand.
Please check Charter.com frequently to learn about our new products and services. In the meantime, our family of more than 16,000 employees will continue to deliver great entertainment and keep the millions of families we serve connected to the things that matter most.
Sincerely,
Neil Smit
President and CEO
Barbara S. and her new 2009 Honda Civic Hybrid
Winner of the Charter "Go Green, Save Green" Sweepstakes!
Barbara S., a 10-year Charter customer from St. Charles, Missouri, and a happy Charter Bundle™ customer who says she has never won anything in her life, had her name chosen from among the 124,063 sweepstakes entrants.
Barbara was the lucky winner of a 2009 Honda Civic Hybrid worth over $24,000!
Local TV Station/Charter Updates
For information on Charter Local TV Station Updates, please click here.
For information on the Music Choice Lineup channels, please click here.